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Welyno

Guest experience platform for hospitality

One link for the entire guest stay.

Give guests everything they need for check-in, property information, recommendations, help, issue reporting and checkout — without downloading an app.

Try the Guest ExperienceStart Free
  • No guest app
  • No guest account
  • Mobile-first

Why Welyno

Resolve guest problems before they become bad reviews.

Most complaints start small: an air conditioner that will not cool, a missing towel, a door code that does not work. Guests rarely call reception — they wait, get frustrated and write about it afterwards. Welyno gives them an effortless way to tell you first, and gives your team a clear loop to fix it.

  • Reports arrive complete

    Category, unit, photos or video and a short description — in under a minute from the link the guest already has.

  • Progress is visible

    Every status change is shown to the guest. No chasing, no ‘did anyone see my message?’.

  • Resolution is confirmed, not assumed

    The guest closes the loop. If something is still wrong, you know before the review does.

Learn more

The whole stay

More than a digital guidebook.

A guidebook answers questions. Welyno runs the stay — from the moment the link is opened to the moment the guest confirms checkout.

  • Check-in

    Step-by-step arrival with access details released at exactly the right moment.

  • Live updates

    Notices and news reach guests during the stay — not buried in a pre-arrival PDF.

  • Good Plans

    Your hand-picked recommendations, by distance, timing and mood.

  • Property guide

    Wi-Fi, appliances, parking and house rules — always current, always findable.

  • Guest requests

    Extra towels, a late checkout, a question — handled from one place.

  • Issue reporting

    Photos, video and a category in under a minute. No phone calls.

  • Resolution tracking

    Guests see every status change until the problem is actually fixed.

  • Checkout

    A short checklist, the departure time and what to do with the keys.

  • Feedback

    Private feedback first — public reviews when the stay went well.

Explore all features

Guest Feed

Keep guests informed throughout their stay.

Publish notices, events and tips in seconds. Target everyone at a property, only guests in house, or just those arriving tomorrow. Each guest sees what is relevant to them, on their own link.

  • Pool closed until 11 AM
  • Sunset market tonight
  • Breakfast extended until 11 AM
  • Road closure near entrance
  • Late checkout available
See Guest Feed

How it works

Live in an afternoon. Running by tonight’s arrivals.

  1. 1

    Create a stay

    Add the guest name, dates and unit. Properties, guides and checklists are set up once and reused for every stay.

  2. 2

    Send one secure link

    Welyno generates a personal, time-limited link for the stay. Share it by email, SMS or WhatsApp — no account for the guest to create.

  3. 3

    Welyno handles arrival to checkout

    Check-in steps, live updates, recommendations, help, issue tracking and checkout — all inside the same link.

Who it is for

Built for every kind of stay.

From a single holiday home to a portfolio of buildings, the guest gets the same calm experience and your team gets the same clear picture.

For your team

Know what needs attention — at a glance.

The dashboard is organised around the questions a front desk asks a hundred times a day, so nobody has to ask them.

  • Who needs attention

    Arrivals today, open issues and unanswered requests, sorted by urgency and age.

  • What guests report

    Every issue with its category, unit, photos and timing — assignable to the right person.

  • What remains unresolved

    Nothing slips quietly. Ageing issues stay visible until the guest confirms they are fixed.

  • Recurring problems

    Spot the Wi-Fi in building B or the pool heater before the next guest does.

Pricing

Simple pricing that grows with you.

Every plan includes the full guest experience. Plans are sized by units, stays and team seats — never by the number of guests.

Starter

For small operators

€29/month

per workspace, billed monthly

Start free trial
  • Up to 10 units or rooms
  • Unlimited guest links
  • Check-in, My Stay, Guest Feed, Good Plans
  • Issue reporting with photos and video
Most popular

Growth

For multi-property managers

€79/month

per workspace, billed monthly

Start free trial
  • Up to 50 units or rooms
  • Everything in Starter
  • Issue trends and feedback insights
  • Audience targeting and scheduling

Pro

For larger hospitality operators

€199/month

per workspace, billed monthly

Start free trial
  • Up to 500 units or rooms
  • Everything in Growth
  • 50 team seats
  • Priority support

14-day free trial · No credit card required

View pricing

Give your guests one link they will actually use.

Set up your first property in minutes. Try the guest experience first, or start your free trial — no credit card, no app to publish.

Try the Guest ExperienceStart Free

14-day free trial · No credit card required