Features
Welyno is not a guidebook with extras. It is the operating layer of the stay: arrival, information, communication, help and departure — designed for the guest’s phone and your team’s day.
Guided arrival steps with photos and maps. Door codes and access details are released according to your rules — on arrival day, a few hours before, or manually.
Publish notices, events, offers and tips to the right guests at the right time. Priority levels make urgent information impossible to miss.
Your recommendations in your own words, organised by category with distance, timing and directions.
Wi-Fi, parking, appliances, house rules and emergency information in scannable sections, started from templates.
Questions, extra supplies and assistance requests arrive structured and trackable — not as scattered messages.
Guests report problems with a category, photos or video and a short description in under a minute. No phone call, no reception queue.
Every status change — received, looking into it, in progress, resolved — is shown to the guest, with your team’s notes along the way.
A short checklist, the departure time and key instructions. Late checkout requests are handled in the same place.
Private feedback is collected first, so problems reach you — and happy guests are invited to leave a public review.
Set up your first property in minutes. Try the guest experience first, or start your free trial — no credit card, no app to publish.
14-day free trial · No credit card required
